We see the world through our own experience. There is no way around it. As a photographer, one of the things I learned, is that no two photographers can ever get exactly the same image, as they will never be able to stand in the same place, at the same time. Either the angle they are taking the shot, or whatever they are photographing will not be the same, even if it is for the slightest detail.
This applies also when we are communicating. The person doing the talking and the person listening have very different experiences, and this can color the message. Our own experience, will also change the way we interpret things, and our understanding of what’s being said.
This is why it is important that we always make sure that we understand exactly what is being asked, what the question is; before we jump into the conclusion that our counterpart does not understand the answers we are giving them. We may be answering a different question.
It happened to me recently, when asking a specific case to a larger group, they just interpreted it as a complete ignorance of the topic. I kept insisting until someone showed up who was able to answer my question, mostly because he had the same experience as mine in the past.
Make sure you answer the question you are being asked.