Trusting AI may become our biggest vulnerability.
Can we design for it?

Rewarding progress, getting the incentives right, communicates that people have agency.
If everything is random, there is no point in change.

We ask (or perhaps not) for criticism.
Sometimes comes through harsh.
But when do we know we should ignore it?

The world has a new paradigm, which requires a new way of measuring services.

When things are new or different, they are not seen as normal.
Until they are. At what moment does this happen?

Deciding between options that both have pros and cons, can be really difficult. Most of the time we don’t consider the scenario when something goes terribly wrong.

Bitcoin miners use large amounts of energy.
Is it all lost?

Lunch?

Communicating is a two-way street.
If you insist in going just one way, you’ll cause a jam.

We just changed out clocks again. Another cycle.
For once, we may never go back.

When we are on a roll, we need to make some extra effort to empathize with who are not.

Gone are the days when Solutions Providers would install a system, make a few tests and walk away. Adoption of new solutions is crucial for unlocking the profits of the long tail in XaaS offerings.

Arthur C. Clarke’s third law states that “any sufficiently advanced technology is indistinguishable from magic”
An invisible driver definitely checks that box.

When being disruptive, mean it.
Be willing to turn people down.

People who are purposeful are always ready to go.
Be aware of burnout, it inevitably comes.

Digital transformation can make our lives easier, but also more resilient in case of the unexpected.

Partner’s can see through you.
Deliver more value, and get more in return.

Progress is constant.
Don’t wait for it.

There are those who are proficient, and then there are those who are professional.

Are the market forces enough to regulate the complicated relationship between telcos and the services they enable?

The only way to find what we are looking for…
…is to keep trying.

As humans, we require a lot of preparation of most things we do.

Something is not really in your wheelhouse.
Do you get involved? or not?
And further on, do you keep it separate?

When your nephew asks you for something, how do you respond?
Just publish a blog post…

Categorizing can be both unfair and uncompassionate.
But for us to operate, it may be necessary.