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Forcing the decision – The Daily PPILL #212

Forcing the decision – The Daily PPILL #212

We most interpret a “solomonic decision” (or solution), as one that is simplistic, and that doesn’t really resolve things. Sometimes we even interpret it as one that does not benefit anybody, one that destroys value. The real moral of the story is a...
The customer is always right – The Daily PPILL #211

The customer is always right – The Daily PPILL #211

Actions speak louder than words. It doesn’t matter what our story is, if we don’t support it with the way we provide our products or services to our customers. The story will not change the actions, and especially not change what the customer perceives as...
Chose to remember hope to forget – The Daily PPILL #210

Chose to remember hope to forget – The Daily PPILL #210

We have control of our narrative of appreciation, celebration, but also regret, and resentment. We don’t have to go with our gut’s feeling, and we can make a decision on what we chose to remember. Forgetting is a little bit harder, as we can chose what we...