I have been experimenting with ChatGPT lately, trying to find some useful application for it. In that process, I try to run some of my searches both through a search engine and also ask the bot for it. In one of my last tests, I asked ChatGPT to cite its sources, and...
To change behavior, there must be a certain degree of agency. If there is no influence in the outcome, there is no point to change. The residents of my current city are great. Rugged, hard working and mostly respectful of their fellow human beings. But when you move...
This is one of the most sound advice I have heard, when it comes to dealing with criticism. I heard it from non other than Reid Hoffman, one of the founders of LinkedIn. Not everybody comes from the same frame of reference, and they interpret things differently. So it...
In so many of my conversations about services delivery, I hear well smart, capable, and hard-working professionals describe how they are setup to resolve service tickets in a short time, and how they always strive to deliver the services in the way they were promised...
Some innovations that are appearing over the horizon look to most us someway weird. We go “no way”. We presume they are fads and we’ll never use them. It always have been like that. Just a few years ago, the answer that met some of these innovations went something...
You probably know what a post-mortem is, right? That’s when we failed (whatever that means), and in order to learn from it and to give it our best effort so that it never happens again, we tease out every single detail of what went wrong. Then there is the...
