Did you read that? Today is The Daily PPILL # One f-in hundred! I owe you a big piece of my gratitude. Without the few who have liked and commented my posts, I may have never gotten here. It has been a lot of hard work, and even more of that unrelenting determination...
You have been forgetting about it for the last two weeks. And it is bugging you. So now you remembered, and you don’t want to forget again. So you email yourself. You send a reminder from today’s You, to Future You. Tomorrow, you remember yet another...
En un mundo donde cada vez más los servicios están substituyendo a los productos, es importante entender el rol que juega la atención al cliente y cómo esta puede afectar el ritmo de atrición de los usuarios. En el universo XaaS, donde cualquier cosa se ofrece en una...
