It took me a while to get a “yearly” physical with all the pandemic stuff going on. Skipped almost two years without going to a doctor. On top of that I changed cities TWICE. So when I finally landed I had to make it happen somehow. So at the beginning of...
As much as I believe in team collaboration at work, my workouts or sports tend to be “lone wolf’ things. More of a “me time”. So for example, while we lived for close to 20 years in Weston, FL, a city that prides itself for having bike lanes...
Have two and half minutes? Give it a watch. How many people can you count that leave a tip for the musician? It is hard with the time-lapse, but let’s say it’s like a dozen. Out of hundreds of people passing by. How many people stop to listen to him? One...
I know what you’re thinking, “yet another one of those”. Well, yes, but no. I really just want to set the record straight. In recent days I read yet another article about how self-driving vehicles may put truck drivers and taxi drivers out of their...
It used to be, that all of us would watch the same show, the same sitcom on a Thursday night. The Internet, and the disaggregation of content brought to us the wonderful world of infinite possibilities. Now we can watch, or listen, or read, whatever we want, when we...
My better half was watching on TV a show that’s something like a European version of “Jeopardy”. The competitors were formidable. They seem to know -at least as a collective- the most obscure trivia, geographic and culture-related details. The sport...
Can you stop hearing Sting’s catchy hook in your head? Anyway. I get as much email as the next person, and I am a “relentless unsubscriber”. When I delete a particular newsletter a couple of times or more, I just hit the Unsubscribe link, and make it...
When you don’t complete your plans. How bad does that make you feel? Sometimes, we spend a sizable amount of time fleshing out every detail on how will we achieve our objectives. And we put a lot of effort in executing every step. But sometimes things get in the...
In most organizations, and in our modern world, we have to coexist with those who don’t necessarily share our points of view, beliefs, or even customs. A fundamental part of coexistence is to be able to debate ideas in a way that doesn’t develop into...
En un mundo donde cada vez más los servicios están substituyendo a los productos, es importante entender el rol que juega la atención al cliente y cómo esta puede afectar el ritmo de atrición de los usuarios. En el universo XaaS, donde cualquier cosa se ofrece en una...
You may know by now, that one of the thins I do is pro-bono work advising small businesses and early-stage startups. I do this through an association whose sole purpose is this, and all their services are provided by volunteers, just like myself. In that peer group...
Algorithm. Such a fancy word. It has a pretty disappointing origin. It doesn’t come from the greek “algos”, and has nothing to do with rhythm. Some trace it back to the name of a Persian mathematician. Wikipedia defines it as a “finite sequence...
People of the channel, those involved in the design of compensation plans, and even smart policy makers know that incentives drive behavior. The proper design of incentives can drive behavior at scale, in a statistical manner (meaning that not everybody may follow the...
Before I continue, let me address the loss from hurricane Ian. I have seen the devastation, the destruction. It pains me just imagining coming back to a home that is almost unrecognizable, and my hearth goes out to the families who sustained significant damage because...
We are good at starting things, but we can’t imagine how they will end. At least not easily. And they will. That’s why people with more resources than most of us have teams of attorneys coming up with better ways of preparing for the inevitable. They have...
There is a lot of lightning in Florida. A lot. That’s why the storm a few days back took out some equipment, and it even manged to damage the circuitry inside of a few LED lights. (Did you ever wonder why you need circuitry inside LEDs? The current has to be...
Upselling is a great idea. We hear the “Do you want fries with that?” frequently. The biggest reasons is because acquiring a new customer is the hardest way to grow your sales. In contrast, when someone is already your customer, there are less obstacles to...
May sound like coming from an old curmudgeon, but is true. The things that used to work even less than a decade ago, now don’t. We live in a world where the existing formulas have been upended. It has been happening for a while, but now we cannot deny it...
Dogs have some fantastic things about them. One is the way they just don’t care about how we may be judging them. In one seamless move they can just lick whatever body part and then, lick your face. Our dog -like many others- doesn’t wait until someone...
We all want to be successful in life, yet sometimes we look at others secretly thinking “you are not ALL that!”. Everybody is deserving of reaching their highest potential, and as the title of this post suggests, the ones who are missing out the most, is not them, but...
Humans are creatures who are constantly seeking to create connections and networks with other humans. No matter what we do, we find ways to connect–whether that’s through social media or interacting in person. And we are all part of tribe. We all have “our...
I didn’t run out of things to watch on Netflix. No one can. But for some reason I decided to watch AMC’s “Rubicon” again. If you haven’t seen it, this one I recommend. It is all I remembered it was. A psychological thriller, filled with riddles, where the only...
Sometimes, when I am walking the dog, I forget what the whole deal is about. In these occasions I get anxious to go around the block. But “Walking the dog” is not about going around the block. It is not about completing a task. This is the dog’s...
In the words of Naval Ravikant, “in modern life, what happens is -like- the person who is the best at doing something in the world will get to do it for the entire world…through a combination of leverage and distribution and accountability and specific...
Flowers are beautiful. No arguing about that one, and we have also seen how bees and other insects -necessary for pollination, get attracted by them . But we can’t really appreciate the attraction that bees feel for them, until we try to see like they do. Us...