Perhaps one of the most taken-for-granted positive attributes that a person, organization, or even a product may have, is Reliability. It is an odd thing because when it’s there, we don’t see it; and when it disappears, is all the more visible....
The value of your network, of your human connection, is much larger than you think. When there is something really important at stake, you must fully leverage it. The best part is that you only have to do two things: Ask for it and promise to do the same in return...
There is an awesome quote by no one else but Gandhi: “Your beliefs become your thoughts, your thoughts become your words, your words become your actions, your actions become your habits, your habits become your values, your values become your destiny.” (BTW, I...
How do you build the best team you can put together? May be obvious but I’ll say that recruitment has to happen intentionally and not necessarily based on the resumé. Sure, skills are important, and the conditions to keep people when they show up have to be...
There are many wonderful purpose-driven enterprises in the world, and I cannot help to think that us, on the corporate and business side of things, we may just be bureaucrats, pushing paper in an endless, pointless, and self-serving motion. Working in the technology...
En un mundo donde cada vez más los servicios están substituyendo a los productos, es importante entender el rol que juega la atención al cliente y cómo esta puede afectar el ritmo de atrición de los usuarios. En el universo XaaS, donde cualquier cosa se ofrece en una...
If you are here, thanks for sticking with me. This week was all about setting the ground for what is about to come, and if it felt way too meta, way too much about myself, is because it was intended that way. If you found that boring, or irrelevant, I apologize for...
I am glad I haven’t lost you yet. This is the fourth day. As mentioned in my first post, I will go through each week, touching on some key theme, each day of the week. Thursday is the day of Leverage. Why write about leverage? There is almost nothing that a human...
Third day. You are still here. Awesome! As I mentioned in my first post, I am trying to have a theme for each day of the week, and I will reveal each day’s theme as they come. This one may be a little confusing but Wednesdays are going to be Incentive day, but...
I am glad you are still here with me. I said in yesterday’s post that there will be a theme for each day of the week, and that I would be revealing each day’s theme as they come. So here it is: Tuesday will be Processes/Systems day. But, Why do I find...
Photo by Smart on Unsplash I sort of announced it last week and today I am embarking on this journey. I will publish something every day. Something short, easy to read. I am calling it the Daily PPILL. I will explain the odd spelling further along the way. I am...
How do you deal with decisions that make you feel uneasy? You know, those that imply a commitment, but that you would really like to give it a “test drive” for a while? Something like -for example- getting a puppy. Nope. No free returns. I have been...
Most of the time, I write for an audience that is very familiar, and -I hope so- convinced of the value that partnerships bring top the table, but in this occasion, I was invited for a “guest post” by my former professor and author, Dr. Art Weinstein. The...
Long title, but it deserves it. When go to market strategy conversations come up, I inevitably find myself mentioning the importance of first creating actionable solutions that can then be taken to the market. This is especially important in the enterprise market,...
Diversity gets a lot of air time. Gender diversity, national origin and race diversity. Diversity is great. It has been demonstrated that organizations with more diverse workforces are more productive, innovative, and adaptive. As an added benefit, more diverse...
In a recent NOVA episode on Quantum entanglement, one interesting detail caught my attention. A very particular photograph is mentioned. Taken in Belgium in 1927, at the Solvay Conference on Electrons and Photons. As is customary, a group portrait was taken with the...
This is about the fourth life lesson a vintage, and very aqua road bike, taught me. You can read more about that in the first post of this series, The Univega and Life Lessons it has taught me. The subject of that story, is a road bike I found discarded on the...
This is about the third life lesson a vintage, and very aqua road bike, taught me. You can read more about that in the first post of this series, The Univega and Life Lessons it has taught me. The subject of that story, is a road bike I found discarded on the curbside...
This is about the second life lesson a vintage, and very aqua road bike, taught me. You can read more about that in the first post of this series, The Univega and Life Lessons it has taught me. If you have been following this thread, you already know that years ago, I...
This is about one of the life lessons a vintage, and very aqua road bike, taught me. You can read more about that in the first post of this series, The Univega and Life Lessons it has taught me. Years ago, while on a ride with a friend, I found this road bike...
This story is not about Univega, but about THE Univega, my Univega, and about the life lessons that it taught me about dealing with rejection, seizing opportunities, perseverance and grit, confidence and trusting your own judgement, and even hope. Years ago, I was on...
There are things you deem impossible, and then there are those things that you don’t even think as impossible because they are so out there, that you don’t even consider overcoming the obstacles, they are just “impossible”. And those are the...
Context changes everything. Us, who are in the Telecom business, we know the difference between the Auto Teller Machine (ATM) and the Asynchronous Transfer Mode (ATM). Removing or changing context is also a favorite tactic in the political game. My wife is a...
Just the way it works for personal relationships, if you are trying to get an idea on who a person is, you could look at their possessions, their car, their house, etc. You could look at their education, or in which family where they born into. You could also look at...
We have all been there. We spend an awful amount of time trying to profile the ideal partner, and we go through the exercise of evaluating all their capabilities. We try to find out the number of sales people that they employ, their technical capabilities, etc. But I...
