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Things we must finish (or not) – The Daily PPILL #250

Things we must finish (or not) – The Daily PPILL #250

None of us like to be called a quitter. But there are things that we must finish, and some others that we don’t have to. It is important to know where each thing sits, to avoid to spend too much time and get anxious about the ones that are optional. It is nice...
Free QA – The Daily PPILL #247

Free QA – The Daily PPILL #247

Every once and then, I do have to call a vendor for something, and I have a bad (or good) habit. When something annoys me enough in their system or process, sometimes I ask the person on the line to document what i am saying. Not berate them or complain to them, at...
Looking like a fool in order not be one – The Daily PPILL #246

Looking like a fool in order not be one – The Daily PPILL #246

There is only two ways to get better at something: By learning and by practicing. Learning implies we’ll do new things, that we will challenge the way we see things and go against our own grain. When we learn, things may seem wrong, and we should be willing to...
Homes in a development – The Daily PPILL #245

Homes in a development – The Daily PPILL #245

We picked a home in a development. Hundreds of houses. At first, all of them start out the same. Coordinated color schemes, same driveway, same lights.  Just grass and a house. As time goes by though, every owner starts to add their own thing. Making their home...
Using AI in the Channel – The Daily PPILL #244

Using AI in the Channel – The Daily PPILL #244

What’s the best way to make sure that an employee’s skills are fully utilized? Most times it is just asking them. So when I posed myself the question on how to use AI in the Channel, that’s exactly what I did, I asked an AI. Here is part of the...
AI for Reading? – The Daily PPILL #243

AI for Reading? – The Daily PPILL #243

AI is on fire. I have covered it here several times. GPT3, Chat GPT, DALL-E 2. All of them a showcase on how to leverage them, but I have even began seeing some applications that are embedding these capabilities into their features. Many of them concentrate in...
The call bot pause – The Daily PPILL #242

The call bot pause – The Daily PPILL #242

As I am sure has happened to many of us at some point, my phone number fell into the hands of someone trying to sell insurance, and as a result, the last few weeks I have been stalked by a bot. But what makes this bot remarkable is that it fooled me. And it was not...
The private driveway – The Daily PPILL #241

The private driveway – The Daily PPILL #241

A few days ago, we were walking the dog, and made a turn at the corner. As we walked on that street, another dog started barking, and then something unusual happened: a lady came out of one of the houses, and she asked us in a friendly voice: “hello, what can I help...
Quote week: Determination – The Daily PPILL #240

Quote week: Determination – The Daily PPILL #240

If we don’t have the will, we’ll never get things done. We may never even get started. Hannibal (not the fictional serial killer of “Silence of the Lambs”, but the Carthaginian general), has been recognized as one of the greatest military strategists of all times....
Quote week: Pushing the envelope – The Daily PPILL #239

Quote week: Pushing the envelope – The Daily PPILL #239

I know how it feels. That moment when everything seems to be rolling along. Things getting done without exceptional effort. No major challenges, enjoying sustained relative success. Those times are great. They give us a chance to catch our breath, build some...
Quote week: Failing fast – The Daily PPILL #238

Quote week: Failing fast – The Daily PPILL #238

This one is a twofer. At the very heart of innovation there is the need for experimentation, to wander into what we don’t know. “If you know exactly what you’re going to do, what’s the good in doing it?”pablo picasso And experimentation is...
Quote week: Effectiveness – The Daily PPILL #237

Quote week: Effectiveness – The Daily PPILL #237

You know that person at the office who is constantly busy, never has time to take on any task, supposedly never takes any time off, but it is unclear what and if gets anything done ever? I have met a few. I also misjudged a few, reason why I adopted the premise from a...
Quote week: Navigating uncertainty – The Daily PPILL #236

Quote week: Navigating uncertainty – The Daily PPILL #236

We value confidence highly. Moving through uncertainty with determination is something we expect from every great leader. A strong hand that holds the reigns and that keeps us in-line to achieve the goal. But we must not confuse this with certainty, nor with being...
“Make yourself scarce” The Daily PPILL #235

“Make yourself scarce” The Daily PPILL #235

I was told this the other day. It was friendly though, and was followed by a “if you know what I mean”. The well-intended fella was just communicating that by staying out of other people’s way, by not being around too much, others could do their jobs more efficiently....
Lifetime Value – The Daily PPILL #233

Lifetime Value – The Daily PPILL #233

This term is thrown around quite a bit, from everything in B2B customer relationships, to many consumer-related examples, like the value of all the groceries someone could buy during their lifetime. But we didn’t invent it. It has been around longer than we think....
Be expendable – The Daily PPILL #232

Be expendable – The Daily PPILL #232

Startups wear agility on their sleeves. They pride themselves on navigating by the seat of their pants. Improvising in the face of the unexpected, is great. It allows to deal with the unplanned. But one of the primary goals for a startup is to be a learning...
The Ice King – The Daily PPILL #231

The Ice King – The Daily PPILL #231

If you lived in the 1800’s, there was no way to order a drink “on the rocks”. Maybe during the winter, but then you probably yearned for something warmer. Simply, there was no way to effectively manufacture ice. This made it also very difficult to...
Golden parachutes – The Daily PPILL #230

Golden parachutes – The Daily PPILL #230

CEOs are the Kings of today. They have tremendous power over the people that work for them, and enjoy fame and riches. And while kings not always had the merit to be named, and their power went so far as to decide on the life or death of their subjects, and to send...
Developing winning strategies – The Daily PPILL #229

Developing winning strategies – The Daily PPILL #229

I have no doubt in my mind, that having a sound strategy that is shared and understood by all  stakeholders, and then execute flawlessly, is the way to lead an organization towards success. Yet so many organizations fail to find that winning strategy, or even if...
Too good to be legal – The Daily PPILL #228

Too good to be legal – The Daily PPILL #228

What’s a sure way to know that a technology is A.- disruptive, and B.- impactful? Well, when those in the status quo start to notice, talk about it, and -especially- attempting to prohibit it. So here is the first evidence that AI has just reached the maturity...
Burn more gas – The Daily PPILL #227

Burn more gas – The Daily PPILL #227

Incentive programs applied wrong are a pet peeve of mine. Recently, we were driving on one of Florida’s straighter-than-the-path-of-light highways and we passed a sign advertising a loyalty program for Sunpass. Sunpass is the state’s automated toll...
Faking a smile – The Daily PPILL #226

Faking a smile – The Daily PPILL #226

It may not be that bad to fake a smile every once and then. Happiness is one of those things that you have to pretend to do, until you are actually doing it. Like falling asleep. Very few people can turn a switch and declare “I am sleeping now”. Most of us...